Designed for hikers and adventurers in remote areas, this interactive first-aid kiosk provides essential medical supplies and treatment information.
Overview
Title: Nature Nurse
Team: Brandy Sepulveda, Dilan Lopez, Ellie Huo, Elizabeth Morgan, and Kaden Foley
Role: UX/UI Designer
Timeline: February 2023 – March 2023
Deliverables: Lo-Fi Prototype & Hi-Fi Prototype
Background
Injuries can happen to anyone at any given time especially in the outdoors. Many challenges come into play when one gets suddenly injured: Many people don’t carry any sort of first aid treatments on themselves. Treating an injury can be fragile, and being uninformed can worsen the situation. Many people tend to panic when someone around them gets hurt. Knowing basic first aid information and supplies may help in situations like camping, hiking, and other outdoors events.
Hikers, campers, and adventure goers usually visit remote places such as mountain trails, lakes, rivers, forest, etc. These places can be very dangerous and cause many different injuries. Not only will people more likely get hurt when doing these activities they are in places where medical supplies and information can not be easily accessible or nearby.
The Problem
How might we help adventure goers and hikers find first aid and health information in order to minimize their injuries/risks during hikes and camp outs?
We aim to make natural spaces like Trails and Parks less risky for Hikers and especially visitors with children. We believe that we can accomplish this by providing important safety information on risk factors in the area and selling personal-sized first aid alongside information on how to use it.
Research
Our team collected online research on first aid as well as hiking. Then, we created a competitive analysis with other health kiosk competitors.
Online Research Insights
- Nearly 50% of hiking injuries and accidents are falls/slips
- The ankle is the most commonly injured body part accounting for 42% of all hiking injuries (source)
- Provides short safety tips to consider when hiking or exploring national parks Be weary of wildlife Even vegetation such as poison oak (source)
- Hikers go to kiosks to obtain information which can include: Trail information Warnings
- Conditions Local amenities Description of park wildlife (source)
Competitive Analysis
Health kiosk (Image 1)
- Commonly seen health kiosks are these self check in kiosks
- Can be found in various medical departments even university campuses
- These kiosks are only for check in appointments and visits
- Provide no real medical treatment or informational knowledge
- Very limited in scope and context
User Interviews:
In addition, our team interviewed 7 users based on the product we wanted to create. These users included hikers, campers, and parent’s of scouts.
Key insights
- As a team we learned that more controlled environments such as playgrounds see very minor injuries
- Hiking enthusiasts that we interviewed pushed towards a more information-based kiosk showing:
- Wildlife and plantation
- POI’s & navigation
- While still providing some sort of physical medical aid as a precautionary measure
- “Your Kiosk could offer a solution to ease to the pain while paramedics arrive” -Robert Valero
Personas, Storyboards, & Mood Boards
*Iteration*
After our interviews we decided to flip our primary and secondary personas. We believe natural environments with unpredictable conditions pose greater “threats” to safety and parents seem to feel the same
Storyboards
MoodBoard
Site Map & Sketches
Site Map
Sketches
The Design
After researching, generating personas, mood boarding, and sketching, our team started designing the digital interface and the physical prototype as well
Testing
Our team presented the kiosk at the UC San Diego Design 100 Showcase. During the showcase we performed 3 user tests. From these user tests we learned:
Key learnings
- 2 out of 3 user requested that the interactive map show different hiking trails around the user
- 1 out of 3 users requested having various types of items (ex: different size bandages
- 3 out of 3 users explained that the interface was easy to use but request the physical prototype to have more directions of use
Future Roadmap
After testing our team decided to fix the interactive map and add more directions to the physical prototype as well as brainstorm ideas to create a more environmentally friendly physical prototype. It came to our attention that these trails and campsites are remote places which may not have the access to connect to electricity. The next steps we would like to take is is to build a solar powered prototype
Thank you Note
I want to express my gratitude to my team members: Brandy Sepulveda, Dilan Lopez, Ellie Huo, and Kaden Foley. I also want to thank Professor Rills for giving us this opportunity and feedback.